About Virgin Media
Virgin Media is a British company which provides fixed and mobile telephone, television and broadband internet services to businesses and consumers in the United Kingdom. It is headquartered in Hook, Hampshire, United Kingdom.The company has been a subsidiary of Liberty Global plc, an international television and telecommunications company headquartered in London, since June 2013.
Virgin Media Customer Service
Virgin Media previously had a primary listing on the NASDAQ Stock Market and was a constituent of the NASDAQ-100 index. It also had a secondary listing on the London Stock Exchange. Virgin Media are one of the most recognisable and largest telecommunications brands in Great Britain. They offer a wide range of telecommunications products, including cable broadband, super-fast fibre-optic broadband and TV services, and to give you an idea of the scale of their operations, in 2014 Virgin Media had a 20 percent share of the broadband market – that’s equal to Sky and only 11 percent off the market leader, BT. Virgin media also creates an edge over others by providing the most efficient customer services which can be reached easily by dialing Virgin Media Customer Service phone number 0800 064 3836 to contact their customer support cell.
Virgin Media’s products and services
As mentioned, to reiterate Virgin Media’s products include cable broadband, super-fast fibre-optic broadband and TV. Virgin Media offers some of the most competitive broadband, telephone and TV bundles in the market, and they also operate a mobile network, Virgin Mobile, which offers pay monthly, SIM only and pay-as-you-go smartphones and tablet computers. Virgin TV is the biggest competitor against Sky in the United Kingdom, and their service has improved greatly over the last five years to become a worthy competitor; it’s cheaper and boasts the potential to bundle with Virgin’s award-winning broadband services. They are also the most helpful and reliable when it comes to their customer support services.
There are various ways to contact Virgin Media customer services and support team. To get solution to your general and technical problems contact technical team via:
- Virgin Media online chat feature. To use this facility go to “Contact Us” section on Virgin Media official website.
- Virgin Media customer service phone number: Give a call on Virgin Media customer service contact number 0800 064 3836. Standard call charges will be applied by calling on this phone number.
Virgin Media Contact Number
How To Get In Touch With Virgin Media Customer Support Services?
Virgin Media has set up a wide ranging and a reliable customer services support team where its executives deal with customer complaints. Most of the complaints are taken over phone. If you want to make a complaint about any unsuited experience with Virgin Media services, give a call on Virgin Media customer service phone number 0800 064 3836. Charges to call this number are 5p/minute. If you are calling from landline, contact the complaint team directly by calling on their customer service telephone number 0800 064 3836
Before calling make sure you have your Virgin Media account number details with you so that you could be assisted quickly. Your call will be connected to complaints team who will address your query and provide an appropriate solution and satisfy all your doubts. Virgin media has shared its customer services’ important contact numbers that will help to get in touch with various departments of Virgin Media customer support. Contact numbers for Virgin Media’s different departments mentioned below:
Virgin Media Broadband Contact Number
- For Account and Billing queries: If you have a query related to your Virgin Media online account, simply dial Virgin Media customer service number 0800 064 3836
- For Broadband related queries: If you are receiving slow internet speed on your broadband, talk to an advisor on Virgin Media contact number 0800 064 3836
- Queries related to TiVo box: If there is a loss of signal on tiVo box, give a call on Virgin Media customer services phone number for free.
- For Landline related queries: If there is no dial tone on your phone, then you can get in touch with the Virgin Media customer support team dialing virgin media telephone number 0800 064 3836
- Relocating your address: In case you are moving to a new address and would want to continue your services at the new address as well, feel free to contact an advisor over the phone. Use virgin media phone number 0800 064 3836 to get in touch with their reliable Virgin Media executive.